Delivery dates are estimates and not guaranteed. To avoid disappointment, please order well in advance if you need your item by a specific date.

We can’t change the delivery address once the postage label is generated. Please contact us ASAP for advice. Ensure you provide the correct address when ordering.

Measure your dog’s chest girth (widest part of the ribcage), neck girth, and back length (base of the neck to the base of the tail). Compare these to our size chart. If between sizes, choose the larger size for comfort. Need help? Contact our support!

If you order the wrong size, we’re happy to exchange it. However, postage costs for returns and reshipping are your responsibility. To avoid this, measure your dog carefully and check our size chart before ordering. Need help? Just ask—we’re here to assist!

Yes. Enter your valid promotional code during checkout to receive the applicable discount. If you’re using one of our click-to-apply offers, the coupon may already be added automatically.

Use the Contact Us page to send your question or enquiry. For product-related questions, include the product name and any relevant size or design details so we can help more efficiently.

Yes. Our embroidered patches can be ironed on or sewn on. Sewing is particularly useful for battle jackets, denim vests, backpacks and items that receive regular wear.

Most patches are available in Small, Medium and Large. Exact measurements vary depending on the design, so check the individual product page before ordering.

Yes. If you need a size that isn’t listed, contact us with your required measurements. Custom sizes may be available depending on the design.

Yes. We offer custom embroidered patches created from your own artwork, logo, text or design. Choose from our standard sizes or contact us if you require different dimensions.

Patches are popular for denim jackets, battle vests, backpacks, bags and other suitable fabrics. Always make sure the material is suitable for heat before using the iron-on method.

We offer FREE UK 2nd Class delivery on eligible orders. If you would prefer tracking, you can choose a paid Tracked delivery option at checkout. Tracking information is provided when a tracked service is selected.

We ship internationally with a standard international delivery option. Alternatively, you can choose a tracked international service for tracking information. Available delivery options and prices are shown at checkout for your destination.

Our collection is regularly updated with new designs. However, if you’re looking for something specific, contact us to ask about availability or a possible custom patch.